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We are representing Royal Borough of Greenwich, resourcing for a Financial Client Protection and Client Affairs Officer who will be working within the Health and Adult Services department.
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Please note: This role is office based 5 days per week and the candidate must have an enhanced DBS.
Purpose of Job:
To be responsible to Team Leader, Client Affairs, HAS Financial Services for:
- To provide an efficient, effective, comprehensive, and expert Client Affairs function for Adults Social Care. To include all aspects of Court of Protection Deputyship, DWP Appointeeship and property protection in accordance with the Royal Borough of Greenwich’s policies and procedures and in accordance with all statutory requirements.
- To ensure all aspects of property protection and organisation of funerals are delivered, acting on behalf of and protecting and promoting the financial interests of clients
- Ensuring all statutory obligations are fulfilled, including maintaining and reconciling payments and accounts, compliance with section 46 of the Public Health Control of Diseases Act 1984, ensuring appropriate contact with relatives, implementation of known funeral wishes and estate administration if and when required.
Main Duties:
1) Responsible for the expert and effective discharge of the Appointeeship/deputyship functions. To include acting on behalf of, protecting and promoting the financial interests of clients, ensuring that all statutory obligations are fulfilled - including preparation/submission of applications, maximising benefits, and accurately maintaining receipts and payments of resident’s funds.
2) Manage, review and plan clients’ budgets – including the reconciliation of client accounts, resolving financial issues, revising, and resetting payment schedules and liaising with financial institutions. To include the accurate and efficient recording, filing and retention of information and maintenance of appropriate audit trails for subsequent retrieval.
3) To support the function of selling and renting property, where necessary, instructing estate agents, solicitors, and other professionals. Liaising with professionals to invest clients’ funds appropriately and in their best interests. Commissioning services from, negotiating contracts with and building links with tradesman in connection with the clearing, renovation, upkeep and improvement of clients’ properties. Ensuring that these works are carried out within budget, to a satisfactory standard and in a timely fashion.
Location: Woolwich
Hybrid: Yes
Salary: £21 (PAYE) £26 (Umbrella) p/hour
IR35 Status: Inside
Hours: 9.00-1700
Closing Date: 18.08.24
Duration: 2 months initially
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